Orders can be placed through Sportshopen.com. Orders are answered with an order confirmation to the buyer’s e-mail address. Orders are binding after the order confirmation email have been sent to the customer, with the exceptions of stock errors and other unforeseen events from Sportshopen’s part. Sportshopen reserves the right to deny purchases from customers. Customers will automatically receive our e-mail newsletters. If you wish to unsubscribe, simply press the unsubscribe button in the e-mail. We reserve ourselves against print errors in our newsletters.

Prices: All prices are including Swedish VAT, presently 25%. Sportshopen reserve ourselves from increases in VAT and other price increases out of our control. Shipping fees are added. We reserve ourselves against pricing errors. Errors caused by exchange courses, discounts and/or other commercial factors sometimes occur. We always strive to show correct prices, information and product descriptions, but mistakes can happen. We will inform you if we notice that there has been a price error as soon as possible and give you the option to confirm the order with correct prices or to cancel your order.

PAYMENT

We offer safe card payments through DIBS payment services. You can choose between Visa or Mastercard payment.

SAFETY

Your information is safe with us. We will under no circumstances exchange personal information (including e-mail addresses) without consent from our customers. We also follow the European General Data Protection Regulation (GDPR) regulations.

COOKIES

We follow the laws on electronic communications implemented on the 25th of July 2003, which accounts for notifications for all websites using cookies. Cookies are temporarily stored at your computer when visiting this website. These are session cookies and are used when you log in and for your shopping cart when shopping. Session cookies are not permanently stored but disappear when you close your browser.

You can deny the use of cookies through settings in your browser so that it automatically denies cookie usage or informs you that the website use cookies. You will not be able to shop if you do not allow cookies, as the checkout requires cookies in order to run properly. You can of course browse our website without allowing cookies.

GUARANTEE

We strive for 100% customer satisfaction. If problems arise with purchased products, please contact our customer services (webb@sportshopen.com).

Describe your case and attach your order number so that we can help you. Your receipt acts as your guarantee bill. Always save your receipt!

RESERVATION

Sportshopen reserve ourselves against any inaccuracies regarding prices at our website and in newsletters.

LEGAL DISPUTES

If we, against all odds, do not come to a mutual agreement, we will settle the dispute in public courts. You also have the possibility to turn to Allmäna reklamationsnämnden (ARN), which is a Swedish institution working with consumer guidance, laws and corporate ethics.